VR Program Evaluation Results Presented by PEQA Graduates 3/23/2021

When: March 23, 2021
Time: 10:30 am - 12:00 pm CST
Where: Online
Cost: Free but registration is required

This webcast offers 1 CRC credit

Participants in the PEQA Evaluations Studies Certificate Program designed and carried out program evaluations to meet their state agencies’ specific needs to measure program aspects connected to successful service delivery. In this panel presentation, participants will discuss:

• Why their evaluation was needed
• Goals of the evaluation
• Methods used
• Lessons learned

Presenters will discuss this program evaluation:

Improving Quality Assurance At SCVRD: Developing A New, Electronic QA Tool
This project describes the South Carolina Vocational Rehabilitation Department's (SCVRD) process to update their quality assurance tool so that it is reflective of WIOA performance measures and provides consistency in case reviews on a local and state level.

The revised compliance tool is designed to increase staff knowledge of WIOA standards in a platform that flows within the compliance review process. The tool will identify training needs and trends that will be used to assist staff in providing quality service delivery while recognizing the importance of adhering to federal regulations.

Presenters
Felicia Johnson, Commissioner
South Carolina Vocational Rehabilitation Department

Jerry Neel, Director of Training Center Services and Facilities and Maintenance
South Carolina Vocational Rehabilitation Department

Carol Anderson, Director of Consumer Services and Quality Assurance
South Carolina Vocational Rehabilitation Department

Findings discussed in the panel discussion result from the Program Evaluation and Quality Assurance Technical Assistance Center’s certification program.